Refund policy

Welcome to the Blackroofcoffee Return Haven! 🌟

Unleash your worry-free shopping spree with our 30-day return policy. Simply reach out within 30 days of receiving your item for a hassle-free return journey.

To qualify, ensure your item remains untouched, with tags intact, nestled in its original packaging. Don't forget your proof of purchase!

Ready to return? Shoot us an email at adamcjones02@gmail.com to kickstart the process. Remember, returns sans prior notice won't make the cut.

Concerned about damages or mix-ups? Let us know pronto upon delivery, and we'll swiftly resolve it for you.

Eyeing an exchange? Sail through by returning your item, then snag your desired pick with a separate purchase.

EU shoppers, rejoice! You're granted a 14-day cooling-off period for any reason. Conditions apply; see our site for details.

Awaiting your return? We'll notify you post-inspection, with refunds zipping back to your original payment method within 10 business days. Any hiccups? Ping us at adamcjones02@gmail.com, and we'll dive right in.

Happy returns, happy sips! 🛍️☕